Shipping Policy
Thank you for shopping with BROER. We are committed to delivering your orders safely and on time across India.
Orders are usually processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays are processed on the next working day.
Delivery timelines generally range between 3–7 business days, depending on your location. Remote or difficult-to-reach areas may require additional delivery time. Once your order is shipped, you will receive tracking details through SMS, email, or WhatsApp (where applicable), allowing you to monitor your shipment.
Shipping charges, if applicable, will be displayed during checkout before payment. From time to time, BROER may offer free shipping on selected products or promotional campaigns.
Customers are requested to provide complete and accurate shipping details, including a valid mobile number, to avoid delays or failed deliveries. BROER shall not be responsible for delays caused by incorrect addresses, unavailable recipients, natural disasters, strikes, transportation disruptions, or other circumstances beyond our control.
If your package arrives damaged, tampered with, or appears to have been opened, please refuse delivery if possible or contact our customer support within 48 hours of receiving the order, along with clear photographs of the package and product.
For any shipping-related queries, you may contact our customer support at support@broer.in. We are always happy to assist you.